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IT Services Help Desk

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How-to Articles Links
Migrate data to SharePoint (Draft)
Sharing files with OneDrive
Using Teams to grant access to files in SharePoint
Onboard a new user with no previous University affiliation
iPad Enrolment for Workshops
Browser based MFA
Installation of Konica Minolta Bizhub printers
Export / Back up Email to .pst
Sharing Documents with External Users (External User Guide)
KB: Labview Installation
KB: Jira Service Management login problems / can't see my service desk
Create a Segregated Document Library in SharePoint
Change your Job Title to display in University Microsoft Apps
Editing your SharePoint Home Page
Reception Shared Mailboxes
Mail Merge from Shared Mailbox
Intranet
KB: IT Services Office Locations & Contacts
Introduction to IT Support
TCM User Documentation
Fix common issues with Microsoft Office apps
Syncing your Google Calendar to Outlook
Mid-Range Compute Cluster for Students
Visitor Approvals in HR Workflow
Jira - Good Practices for Best Results
Add a shortcut to OneDrive
All articles
All Rovo Articles - ITHD Support Resources
Atlassian Jira Rovo AI - Usage
Stores - Goods In - Scanning Delivery Notes
KB: TCM Computing Access
New Starter: 5 First-Day Basics
Windows licence activation
How We Use AI to Help Answer Your IT Support Requests
KB: Setting up Voicemail in Microsoft Teams
KB: Updating applications with winget
Windows 11 Update KB5127648 - eduroam connectivity affected - UIS guidance
Annual Student Onboarding: Roles and Process

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Training and Consultancy

Updated Sept 01

Training and Consultancy

Change History
Page Version	Date	Comment
Current Version (v. 2)	Sep 1, 2026, 10:36 AM	Richard Ordish
v. 1	Jan 20, 2023, 10:39 AM	Mike Moriarty

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