Cyber Incident Out of Hours

Cyber Incidents often happen out of hours when there are fewer people available to notice or help. It is important that you notify us as soon as possible so that we can investigate and act to limit the impact if necessary.

First Priority - Disconnect your computer from the network either by disconnecting the cable or turning off your wifi.

Second Priority - Raise a support ticket using this form Cyber Incident Report - IT Services Help Desk - Jira Service Management This will immediately notify IT Staff in the Physics Department.

Third Priority - Contact the University’s out of hours IT support service, Norman. They are not a cyber incident response team, but they do operate 24x7 and will be able to contact key University staff.